Frequently Asked Questions
📦 When will my order arrive?
Orders are processed within 1–2 business days. Delivery within Poland typically takes 2–5 business days after dispatch.
🚚 Where do you ship?
We currently ship exclusively within Poland.
🔍 How can I track my order?
Once your order is dispatched, you will receive a tracking link by email.
💳 What payment methods do you accept?
We accept secure and commonly used payment options available at checkout, including major debit and credit cards.
🔁 Can I return my cap?
Yes, returns are accepted within 30 days if the product is unused and in original condition. Please contact us before sending it back.
❗ What if I receive a damaged item?
Contact us within 7 days of delivery with photos and your order number. We will resolve the issue promptly.
🧢 Are your caps suitable for everyday use?
Yes. Our caps are designed for daily comfort, durability, and versatile styling.
💬 Need more help?
Email: info@pinkymarango.com
Phone: +48 577 886 434
Business hours: Monday to Friday, 9:00 AM – 5:00 PM
Thank you for choosing pinkymarango.com. We are committed to providing quality products and dependable service.